Terms and Conditions
Priceless Memories Terms and Conditions
By completing a purchase through Priceless Memories, you acknowledge and agree to be legally bound by the following Terms and Conditions-
LIABILITY DISCLAIMER
In no case shall Priceless Memories or its managers, members, officers, employees, affiliates (including ANY funeral home or their employees), agents, contractors, interns, or suppliers be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, special, or consequential damages of any kind—whether based in contract, tort (including negligence), strict liability, or otherwise—arising from your ownership, wear, or use of any product purchased from us. This includes but is not limited to any claim for personal injury or death.
Because some states or jurisdictions do not allow the exclusion or limitation of liability for consequential or incidental damages, in such cases our liability shall be limited to the maximum extent permitted by law and will not exceed the purchase cost of the item.
Priceless Memories is NOT responsible for any ashes. This includes lost or stolen ashes with any product purchased from Priceless Memories.
Your purchase is made at your sole risk. All sales are final. Each item is sold as-is. No warranties are made or implied, including warranties of merchantability, fitness for a particular purpose, or any warranties implied by law, course of dealing, usage of trade, or otherwise.
URN & JEWELRY SEALING
All urns and urn jewelry are NOT sealed. The sealing of your urn jewelry/urn is at your own risk. Priceless Memories LLC is not liable or responsible for any lost or broken products.
SHIPPING POLICY
Once your order has been shipped, Priceless Memories is not liable for lost, stolen, delayed, or damaged items.
RIGHT TO REFUSE ORDERS
Priceless Memories LLC reserves the right to refuse or cancel any order at its sole discretion, including but not limited to orders that are unsafe, unethical, unauthorized, or otherwise problematic.
PROOF OF AUTHORIZATION
By submitting ashes to Priceless Memories, you affirm that you have full legal authorization and next-of-kin rights to do so. We are not responsible for any disputes over custody or consent of remains.
You further confirm that you have obtained legal authorization and/or next-of-kin consent to provide the ashes of:
______________________________________
Customer Full Name: ___________________________________________
Signature: ___________________________________________
Date: ___________________________________________
for this purpose. Priceless Memories assumes no responsibility for any disputes regarding the legal right to use the ashes provided.
PERMISSION TO HANDLE ASHES
By signing below, you authorize Courtney Sheffer, owner of Priceless Memories, to receive and handle the ashes of:
____________________________________
Customer Full Name: ___________________________________________
Signature: ___________________________________________
Date: ___________________________________________
This includes, but is not limited to: transporting the ashes, and performing any work necessary to create your custom urn, urn jewelry, or DNA keepsake.
MATERIAL DISCLAIMER
Our products are made using natural and synthetic materials. Variations in color, texture, and appearance are normal. These are not considered defects and are not grounds for refunds or replacements.
MODIFICATION POLICY
Once production has begun, no changes to your order can be made. Clients are responsible for reviewing all custom order details before submitting.
FINAL AGREEMENT & SIGNATURE
By signing below, you confirm that you have read, understood, and agree to all terms and conditions as outlined by Priceless Memories.
Customer Full Name: ___________________________________________
Signature: ___________________________________________
Date: ___________________________________________